Data Privacy

Data Privacy & Security for Two Trees Fitness and Wellbeing

Your privacy is important to Two Trees, we are committed to preserving the privacy, integrity and security of the personal information we collect and hold.

We will never pass your contact details to third parties for the purposes of sending you additional offers and services. We do not sell, trade or rent your personal data to others.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. The web bookings system is a secure website which is protected by the latest encryption.

This privacy policy explains how we collect, process and use personal information and to ensure we comply with our legal obligations under applicable data protection laws.

We use the information that we hold about you in the following ways:

To provide you with information, services or products that you request from us or that we feel may be of interest to you.
To allow us to fulfil any contractual obligations arising from any contracts entered into between you and us, including for billing and payment collection purposes.
To present content and provide services to you.
If you pay for our products or services using a credit card or debit card, we will transmit your card data to the appropriate credit/debit card company and/or credit/debit card payment processing company.

We will only collect and process personal data about you where we have a lawful basis to do so.

We collect several types of information about users of our services. We may collect this information either directly when you provide it to us or automatically as you use our websites. Some examples of types of information that we collect, and process are Contact Information, Payment Information, Booking History, Medical or Health Information, Information relating to children, Information Relating to use of our Services, IP Address, Information Relating to Technology.

We will retain your information for a reasonable period or for as long as the law requires us, we are legally required to hold certain types of information (e.g. financial record keeping). We review our retention periods for personal information on a regular basis. You have the right to request that your information be deleted.

Unfortunately, the transmission of information via the internet or any wireless network cannot be guaranteed to be 100% secure. As a result, while we will do our best to protect your personal data, there are privacy and security limitations of the Internet which are beyond our control.

Once we have received your information it will be stored on secure servers operated by a third party. Security measures will be employed to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.